Data Protection
Responsible Party
Responsible for the processing of personal data on this website is:
Henkes Industries SRL, Kügelgasse 8
4700 Eupen
Belgien
E-Mail: Henkes Industries
General Information on Data Processing
We process personal data only insofar as this is necessary for the provision of this website, the processing of inquiries, and the performance of our services.
Processing is based in particular on Art. 6 para. 1 lit. b GDPR, if it is required for processing your inquiry or for the implementation of pre-contractual measures, as well as on the basis of Art. 6 para. 1 lit. f GDPR, if there is a legitimate interest in the secure, stable and functional provision of this website.
Hosting
This website is technically maintained and hosted by Lacønis.
Where required, there is a contract with the hosting provider for order processing in accordance with Art. 28 GDPR.
Server Logfiles
When you access this website, technical information is automatically collected. This includes in particular:
- IP address
- Date and time of access
- Browser type and browser version
- Operating system used
- Referrer URL
- Pages and files accessed
- Data volume transmitted
- Server status codes
This data is technically necessary to provide the website, ensure system security, and detect misuse. Processing is based on Art. 6 para. 1 lit. f GDPR.
Logfiles are stored only for as long as is necessary for the secure operation of the website.
Contact and Offer Forms
When you contact us via the forms on this website or by email, we process the data you submit to handle your inquiry. The following data in particular may be processed:
- Name and first name
- Email address
- Company
- Country and city
- Technical specifications for matrices or rollers (e.g. dimensions, model)
- Content of your message
Processing is based on Art. 6 para. 1 lit. b GDPR if your inquiry is directed at a service or offer. For general inquiries, processing is based on Art. 6 para. 1 lit. f GDPR; our legitimate interest lies in the orderly processing of incoming inquiries.
The data is stored only for as long as is necessary to process your inquiry or if legal retention obligations exist.
Cookies
This website does not use consent-requiring statistics or marketing cookies.
Only technically necessary storage mechanisms are used insofar as this is required for the operation, security, and basic functionality of the website. For cookies or other tracking technologies that are not technically necessary, prior consent would be obtained before their use.
External Links
This website may contain links to external websites. When you click on such a link, you leave this website. The respective provider is solely responsible for data processing on the linked external pages.
Data Recipients
Your personal data will only be shared if this is necessary for processing your inquiry, a legal obligation exists, or you have expressly consented. Recipients may in particular be:
- Hosting providers
- Technical service providers who are used in the context of order processing
- Public authorities, if a legal obligation exists
Storage Duration
Personal data is stored only for as long as is necessary for the respective purposes. Inquiries via forms or email are deleted as soon as processing is completed and no legal retention obligations remain.
Your Rights
Within the scope of legal requirements, you have the following rights:
- Right of access
- Right of rectification
- Right to erasure
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent with effect for the future
To exercise your rights, you can contact us at any time using the contact information provided above.
Right to Lodge a Complaint
You have the right to lodge a complaint with a data protection supervisory authority. Competent supervisory authority in Belgium:
Data Protection Authority (Autorité de protection des données / Gegevensbeschermingsautoriteit)
Rue de la Presse 35, 1000 Brussels, Belgium
Status
As of: June 2026